Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Your Privacy Matters
We are committed to protecting your privacy and being transparent about how we collect, use, and share your information. This policy explains our practices in detail.
Data We Collect
We collect different types of information to provide and improve our service
Personal Information
Name, email, phone number, and profile information
Examples:
- Email address
- Phone number
- Profile photo
- Date of birth
Location Data
Your location for delivery and service purposes
Examples:
- Delivery addresses
- Current location
- Frequent locations
- GPS coordinates
Payment Information
Payment methods and transaction history
Examples:
- Card details (encrypted)
- Payment history
- Billing addresses
- Transaction records
Device Information
Information about your device and app usage
Examples:
- Device type
- Operating system
- App version
- Usage patterns
Order History
Your food orders and preferences
Examples:
- Order history
- Favorite restaurants
- Dietary preferences
- Rating history
Analytics Data
How you use our service for improvements
Examples:
- App usage
- Feature interactions
- Performance data
- Error logs
How We Use Your Data
We use your information to provide, improve, and personalize our service
Service Delivery
- Process and fulfill your orders
- Provide customer support
- Send order updates and confirmations
- Process payments securely
Service Improvement
- Analyze usage patterns and preferences
- Improve app performance and features
- Personalize recommendations
- Conduct research and analytics
How We Protect Your Data
We implement industry-standard security measures to protect your information
Encryption
All data is encrypted in transit and at rest using industry-standard protocols
Access Controls
Strict access controls ensure only authorized personnel can access your data
Secure Storage
Data is stored in secure, certified data centers with regular backups
Regular Audits
Regular security audits and penetration testing to ensure data protection
Your Privacy Rights
You have control over your personal data under GDPR and other privacy laws
Access Your Data
Request a copy of all personal data we hold about you
Correct Your Data
Update or correct any inaccurate personal information
Delete Your Data
Request deletion of your personal data (right to be forgotten)
Data Portability
Export your data in a machine-readable format
Restrict Processing
Limit how we process your personal data
Object to Processing
Object to certain types of data processing
Data Sharing
We only share your data when necessary and with your consent
We may share your data with:
Questions About Your Privacy?
Contact our privacy team if you have any questions or want to exercise your rights